Introduction
13Morningtonpeninsulataxis.com.au is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our taxi service website, mobile applications, and other online services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our Services, including:
1. Personal Information
- Contact Details: Name, email address, phone number, and address.
- Payment Information: Credit or debit card details, billing information.
- Account Information: Username, password, and any other registration details.
- Trip Information: Pickup and drop-off locations, trip history, preferences.
2. Non-Personal Information
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on pages.
- Location Data: Real-time location information through GPS, IP address, and other means.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process bookings, manage your account, and fulfill your requests.
- Payment Processing: To facilitate payments for trips and services.
- Communication: To send you updates, respond to inquiries, and provide customer support.
- Improve Services: To analyze usage patterns and enhance our website and services.
- Marketing: To send promotional materials and special offers that may interest you (with your consent).
Sharing Your Information
We do not share your personal information with third parties except in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and customer service.
- Legal Requirements: We may disclose your information if required by law or to protect our rights and comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us.